DID YOU KNOW YOUR DEBIT CARD COMES WITH A WATCH DOG?
You may not know it, but you have round-the-clock protection against the increasingly savvy perpetrators of debit card fraud. That’s because the debit cards we issue are protected by Case Tracker.
Through an important partner of ours we provide industry leading technology, tools and the expertise to manage fraud. Experienced fraud analysts work around the clock, watching for any suspicious card activity and will contact you immediately if they detect potential fraud on your card.
So if you ever get a call from “Card Services” with Fiserv know that our watchdogs are doing their job and preventing potential fraudulent use of your card because there is suspected fraud on your card. They will never ask for your card number, but may need to verify personal information in verifying transactions.
Fraud is serious business, and can hit anytime. That is why we are always on guard to detect and prevent fraud from happening to you. If you have any questions, please contact the credit union as soon as possible at (865) 522-3900. If it is after business hours or the weekend please call 1-833-311-0058.