DID YOU KNOW YOUR DEBIT CARD COMES WITH A WATCH DOG?

You may not know it, but you have round-the-clock protection against the increasingly savvy perpetrators of debit card fraud. That’s because the debit cards we issue are protected by Falcon.

Through an important partner of ours we provide industry leading technology, tools and the expertise to manage fraud. Experienced fraud analysts work around the clock, watching for any suspicious card activity and will contact you immediately if they detect potential fraud on your card.

So if you ever get a call from “Falcon” with Transfund know that our watchdogs are doing their job and preventing potential fraudulent use of your card because there is suspected fraud on your card. They will never ask for your card number, but may need to verify personal information in verifying transactions.

Fraud is serious business, and can hit anytime. That is why we are always on guard to detect and prevent fraud from happening to you. If you have any questions, please contact the credit union as soon as possible at (865) 522-3900.  

Another option to help detect fraud is downloading the Card Suite Lite App.  You can enter your debit card number in the app and be able to receive notifications each time your Debit Card is used at any location.